Plain English. No surprises.
This Privacy Policy applies to all mobile applications published by Cloudrarc Limited ("Cloudrarc", "we", "us", or "our"), a company registered in England and Wales. Our primary website is cloudrarc.co.uk and you can contact us at admin@cloudrarc.co.uk.
We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The core features of our apps run entirely on your device using on-device frameworks. No content, files, or data are transmitted to Cloudrarc or any third party during this local processing.
Certain optional features available to paid subscribers may send a minimal amount of data securely to our cloud services to generate a response. We do not store your content on our servers. This data is processed transiently and is not retained after the response is returned to your device.
We use a third-party subscription management provider to handle in-app subscriptions. This provider may receive your Apple-assigned App Store receipt and a pseudonymous user identifier. It does not receive your name, email address, or payment card details — those remain with Apple.
Free-tier users may see adverts served by Google AdMob. Before serving personalised ads we request your consent under the IAB Transparency & Consent Framework where required (EEA and UK users). Paid subscribers do not receive advertising. See Google's privacy policy at policies.google.com/privacy.
Settings you configure in the app are stored locally on your device. They are not transmitted to us.
We do not sell your personal data. We share data with the following processors only as necessary to operate the service:
Under UK GDPR you have the right to:
To exercise any of these rights, email us at admin@cloudrarc.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Our apps are not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
When you use optional cloud features, data may be processed on Google Cloud servers which may be located outside the UK. Google provides appropriate safeguards under UK GDPR via Standard Contractual Clauses and its participation in the UK-US Data Bridge.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. Significant changes will be communicated via an in-app notice. Continued use of the app after changes constitutes acceptance of the updated policy.
For any privacy-related questions or requests, please contact:
Cloudrarc Limited
Registered in England & Wales
Email: admin@cloudrarc.co.uk
Website: cloudrarc.co.uk